<aside> 🎨 Hello! I'm Suresh Shyamala, an MCA student. Majoring in Computer Applications, I am passionate about creating impactful Data Analytics solutions. My academic journey is marked by consistently exploring the intersection of technology and analytics, and how data-driven insights shape our world.

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🌈 About Me

As a student of Master of Computer Applications, I am a creative thinker and problem solver, always studying the latest trends and methods in Data Analytics and its applications. When I'm not engrossed in my coursework or working on my own analytics and automation projects, you can find me sketching out new ideas or immersing myself in learning emerging data technologies.

📋 Experience

System Engineer - United Online

Oct 3, 2023 - Jan 4, 2024

As a System Engineer at United Online, I was responsible for designing, implementing, and optimizing system-level solutions to support scalable digital products. I collaborated closely with cross-functional teams—including design, development, and DevOps—to ensure high system performance, reliability, and user-centered infrastructure. I also contributed to system architecture decisions and supported technical research to enhance platform efficiency

• System Installation and Configuration: Setting up and configuring hardware and software components according to specifications and organizational needs.
• System Monitoring and Maintenance: Regularly monitoring system performance, identifying potential issues, and implementing solutions to ensure smooth operation.
• Troubleshooting and Problem Solving: Diagnosing and resolving system-related problems, including hardware and software malfunctions.
• Security Management: Implementing and maintaining security protocols, policies, and procedures to protect systems and data from unauthorized access and cyber threats.
• System Optimization and Improvement: Identifying areas for improvement in system performance, efficiency, and security, and implementing solutions to enhance them.
• Documentation and Reporting: Creating and maintaining detailed documentation of system configurations, procedures, and troubleshooting steps. Reporting on system performance and issues to relevant stakeholders.
• Collaboration and Communication: Working with other IT professionals, end-users, and stakeholders to ensure effective system management and support.
• Project Management: Managing technology projects, including system upgrades, deployments, and other initiatives.
• Training and Support: Training IT staff and end-users on system usage, troubleshooting, and best practices.
• Staying Up-to-Date: Keeping abreast of the latest technologies, protocols, and best practices in systems engineering.